Bestseller
FAQ
How can I pay for my order?
The payment methods available for your order are shown at checkout.
Can I modify my order after placing it?
Once an order is confirmed, it immediately enters processing and cannot be changed. Please double-check your information before placing your order.
How are the items shipped?
We currently ship to eligible addresses within the United States only. Standard shipping costs US$4.75 per order, and orders of US$75 or more qualify for free standard shipping. Production and processing typically take 2–7 business days, followed by approximately 2–5 business days for standard U.S. transit. Our overall estimated delivery window is 4–24 business days. For full details, please see our Shipping Policy.
What should I do if an item arrives damaged, defective, or incorrect?
If an item arrives damaged, has a manufacturing defect, or is different from what you ordered, please contact us within 30 calendar days of delivery through the “Submit an Issue” form or by email, and provide clear photos of the problem. For multiple affected items, include group photos or a video showing each item.
Once we confirm the issue, we will arrange a replacement or refund, as appropriate. We do not offer general returns or exchanges. Requests due to an incorrect size or color selection, or a change of mind, are not accepted. The 30-day period is for reporting damaged, defective, or incorrect items; it is not a general return or exchange period. Please verify your selections before ordering.







